PiumAI Wedding Portraits
한국어

Terms of Service

Last Updated: October 8, 2026

These Terms of Service ("Terms") govern your use of Pium (the "Service") provided by 쿼카굿즈 ("Company"). By using the Service, you agree to these Terms.

1. Eligibility

2. Service Description

The Service provides:

3. Credits and Payments

3.1 Credits

3.2 Refund Policy

In-App Purchases via App Stores
Store purchases can be refunded through the relevant Google Play or Apple App Store process, and you may also contact us for help. Store procedures do not override mandatory consumer rights under applicable law.

4. User Conduct

You agree not to:

5. Ownership of Generated Images

6. Service Availability

The Company may temporarily suspend the Service for maintenance, upgrades, or unavoidable circumstances (e.g., natural disasters). Scheduled maintenance will be announced in advance. The Company is not liable for service interruptions unless caused by its own willful misconduct or gross negligence.

7. Disclaimers

8. Account Suspension and Termination

The Company may suspend or terminate your account without prior notice if you violate these Terms or engage in fraudulent activity. You may delete your account via Settings. Account data and images are removed from the normal service; image deletion may wait for an active job to be canceled or temporary access to expire. Necessary statutory transaction records are kept separately for five years, and consumer complaint/dispute records for three years after handling ends, then deleted. Ordinary consent logs are deleted with the account. Isolated recovery database backups expire within three months. See the Privacy Policy for details.

9. Changes to These Terms

The Company will notify you of material changes to these Terms at least 7 days in advance via in-app announcement or email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

10. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Korea. Any disputes shall be subject to the exclusive jurisdiction of the Seoul Central District Court as the court of first instance. We encourage you to contact us first to resolve any dispute amicably.

11. Contact

쿼카굿즈

Support Email: kue1004@quokkalabs.co.kr

Business name: 쿼카굿즈

Representative: 오승규

Business registration: 494-65-00392

Business address: 서울특별시 구로구 구일로4길 22, 117동 6층 611호 (구로동, 구로주공아파트)

Email: kue1004@quokkalabs.co.kr

Customer support phone: +82-10-2688-5288

E-commerce registration: 신고 면제 (간이과세자)

Response time: Within 2 business days